Remember phone books? You know, those big heavy things that take up all that room on your bookshelf.

They still get delivered to us each year, but they’ve started getting smaller, not bigger. That’s because more businesses are moving their advertising budget onto the internet.

That makes sense when you consider that people are spending more time on the internet, and the ability to search is literally at their fingertips. Younger people especially are more likely to search online, rather than get out the big heavy books and wade through all the pages looking for something that could be found virtually instantaneously using Google.

Those Yellow Pages ads aren’t cheap, and they have to be renewed each year. Ok, so a website is often not that cheap either, but a basic online presence can be achieved at less cost than a yellow pages ad, and can continue to work for you year on year, as well as being accessible the world over.

As people transition from spending time offline, to spending more of their time online, you should consider increasing your online marketing budget to successfully engage your online customers.

Leads. You know, potential new customers. Leads allow you to deliver your sales message and hope that it works (that’s another story). But you need to generate the leads first.
Here’s three of the best lead generation techniques.

Referrals

Nothing beats this one. One of your happy customers has recommended your services to a friend or associate, who then contacts you. This is great, as there is already a level of trust in place, and you can generally go ahead and do business. Don’t forget to thank the person who gave you the referral! To get more of these, keep giving the best service to your customers.

Online Advertising

Google dominates many things in the internet space, and online advertising is one of them. Google Adwords is a guaranteed way of getting people to your website. And not just any people, but ‘qualified leads’, that is, people who are already searching for what you offer.

Once they get to your website, you want to make sure it has been set up effectively to capture the details of the lead, so you can follow up.

These cost money, but the idea is to ensure a return on your investment. You can do this by consulting an expert and creating an online advertising plan.

Capture form

This ties in with online advertising, but it’s also very relevant to just about any business website.

Wouldn’t it be great if you could get the name and email address of most of the people who visited your website? You could build up a database of those contacts and then market back to them.

A capture form is a small online form, placed in a prominent position on your website, and usually offering a free download as an incentive to complete it.

It is a totally automated process, including a personalised response to the lead.

Summary

I can’t help you with referrals, they are entirely up to you. But the combination of online advertising and a capture form is something that requires expertise to set up correctly, and Arrowsmith Websites can put you on the right track. We aim to generate more than $1 for your business for every $1 spent, and increase that profit over time.

Contact us today for a free consultation.